Tuesday, August 20, 2019

What I Would Place In A Time Capsule Essay -- essays research papers

What I Would Place In A Time Capsule As the turn of the millennium approaches, the human race will continue to develop new technology and new ways of thinking. It is always enjoyable to take a visual journey back in time, to view what was considered advanced and what thoughts of future times represented. A time capsule stored with precious documents and possessions from a past era can serve as a visual and material presentation of what past times were like, and put in prospective the accomplishments that have changed human lifestyles for better or worse.   Ã‚  Ã‚  Ã‚  Ã‚  If I were invited to participate in the planning of a time-capsule, I would include items that depicted the present society's mood and pastimes. One item that suits this category would be music. Music is one of the most influential forms of art, and has brought delight, sadness, love, and despair to individuals worldwide. I would include a compilation of the most popular and the most controversial music of the present era, and some background information on the songs and artists. Song lyrics, like poetry, can go beyond the written words of a book or a story, and give an in depth prospective on people and their lives.   Ã‚  Ã‚  Ã‚  Ã‚  Guiding the new information and technology of today, computers serve as the most useful tool for teaching and productivity across the globe. With the aid of computers, new and better systems are manufactured and put to work constantly. The amount of d...

Monday, August 19, 2019

Tom Jones Essay -- Essays Papers

Tom Jones Tom Jones, by Henry Fielding is a novel that is identical to a soap opera. This book deals with everything from treachery to lust to deceit. He writes about a man and woman’s love for one another and that nothing can stand in their way. Class separates them and they will not let that stop them. â€Å"Acquired a discretion and prudence very uncommon in one of his lively parts.† This is a quote from Squire Allworthy to Tom. I believe that Fielding’s purpose in writing this novel was purely to entertain. He also added stabs at the class society in medieval England. He wrote this novel to inspire hope in the people of his time. He wanted them to go for their dreams and never to give up hope. But most of all this was for entertainment. Humans like to see lives that are in more turmoil than their own. This is why we have soap operas on television today. He achieves this by using characters that seem to be imaginable. He puts these characters in amazing situations. When the reader believes that they have something pinned he puts in another twist that sends your senses spiraling. A specific instance in the novel is when the reader finds out that Mrs. Waters is actually Jenny Jones who is Tom’s mother. He sleeps with Mrs. Waters not knowing this. Fielding does not unveil this secret until the end of the novel. The major problem in the book is simple. There is a deceitful man named Blifil. He and Tom are going after the same woman, Sophia Western. Blifil is a kaniving person and besmirches the reputation of Tom. He makes up lies that hurt Tom’s chances with Sophia. Tom is also a bastard and Sophia's father does not want her to marry a bastard. But he does want her to marry Blifil because he is in line to inherit a large estate. After arguments and many other incidences the truth is revealed. Everyone finds out that Tom is the good one and Blifil is the bad one. Tom also gets the girl. Henry Fielding was born on April 22, 1707, at Sharpham Park in Somersetshire to well-situated, upper-class parents. His mother was the grand daughter of Sir Henry gold, Baron of the Exchequer, and his father, Edmund, fought against the forces of Louis XIV under the Duke of Marlborough, who eventually rose to the rank of lieutenant general. Fielding was home school as was Tom Jones in the novel. A clerk-man from t... ... he does not know that Tom is really his nephew, he treats Tom like a son. Jenny Jones – She is a servant to the schoolmaster, Mr. Partridge. She is accused of being Tom’s mother. Tom has an affair with her at Upton Inn. She changes her name to Mrs. Waters. Mr. Partridge – He is the schoolmaster. His is falsely accused of being Tom’s father and is bannished. He also takes another name, Little Benjamin. Captain Blifil – A hipocrate who is only interested in money and wealth, who takes advantage of Allworthy’s generosity. Master Blifil – He is the son of Bridget and Captain Blifil. He wants to get all of Allworthy’s estate. Mr. Thwackum – He is a tutor brought in to teach Blifil and Tom. He love to disipline with the whip. Mr. Square – Also responsible for educating Blifil and Tom. Squire Western – Allworthy’s neighbor. He loves three things, to hunt, the bottle (alcohol), and his daughter. Sophia Western – She is lovely and intelegent. She is loved by tome and he want to marry her. Mrs. Western – She is stubborn and pretentious. She is the sister to Squire Western. She has no husband or children so she puts all of her efforts into Sophia.

Sunday, August 18, 2019

Autism Spectrum Disorder and Interventions Essay -- eye contact, commun

Autism spectrum disorder (ASD) is a neurodevelopmental condition that develops during a child’s first few years of life (Lesack, Bearss, Celano, & Sharp, 2014). This disorder occurs significantly more often in boys than girls (Goldstein, Naglieri, Rzepa, & Williams, 2012). Autism is part of a group that is known as pervasive developmental disorders (PDD), which also includes Asperger’s disorder, Rett disorder, childhood disintegrative disorder and pervasive development disorder not otherwise specified (PDD-NOS) (Sunita and Bilszta, 2012). Some characteristics children represent with autism is the inability to make eye contact, to initiate and respond communication, and smile back at someone else who is smiling at them. Autistic children have trouble with understanding messages and interpretation of facial expressions, body language, tone of voice, and emotional expressions directed toward them. There is also a sense of fear that they have when there is a change of environment (Goldstein, Naglieri, Rzepa, & Williams, 2012). These children also show many developmental struggles like reciprocal socialization, interests, motor skills, cognitive skills, thinking, and activities. On top of all of those developmental difficulties as many as 70% of children with autism spectrum disorder show challenging behaviors, including aggression, disruptive behaviors, and cause injury to themselves. When a child with autism has disruptive behaviors is can lessen the response to educational intervention and then turn into further separ ation from children around their age, which increases the caregivers stress related to disruptions in daily activities (Lesack, Bearss, Celano, & Sharp, 2014). These difficulties or characterization... ...ractice in Pediatric Psychology. 2(1), 68-82. Nah, Y., Young, R.L., & Brewer, N. (2014). Using the Autism Detection in Early Childhood (ADEC) and Childhood Autism Rating Scales (CARS) to Predict Long Term outcome in Children with Autism Spectrum Disorders. Journal of Autism and Developmental Disorders. March 23, 2014. Sari, O.T., (2014). Outcomes of Play-based Home Support for Children With Autism Spectrum Disorder. Social Behavior and Personality. 42(Suppl.) S65-S80. Sunita &Bliszta, J.L. (2012). Early Identification of Autism: A Comparison of the Checklist for Autism in Toddlers and the Modified Checklist for Autism in Toddlers. Journal of Pediatrics and Child Health. 49(2013). 438-444. Thompson, T. (2013). Autism Research and Services for Young Children: History, Progress and Challenges. Journal of Applied in Intellectual Disabilities. 26. 81-107.

Saturday, August 17, 2019

IKEA Business Research Paper Essay

IKEA is a world renowned furniture and home goods provider. Like all international businesses they have challenges and dilemmas that effect how they approach different aspects of their business. By identifying issues and how to combat them by analyzing accurate data IKEA can better handle situations and ensure continued profitability and company success Statistical Analysis The first level of measurement that IKEA used was nominal measurement. With this level of measurement, items were assigned into groups or categories. This evaluated data was definitive and was captured with the questions that have a â€Å"yes† or â€Å"no† answer. The next measurement level was the ordinal level of measurement. This level signified several specific reason behind the assignment and indicated an approximate ordering of the measurements. This evaluated the captured data using median and mode, with questions that have the answer choice for example; satisfied and unsatisfied. This allowed IKEA to determine how often customers were satisfied or unsatisfied with their goods and services. The third level deals with the interval which classified along with ordered the measurements; this level specified the distances between each interval on the scale were equivalent along the scale from low interval to high interval. The final level was the ratio level of measurement, this level the measurements can have a value of zero and the divisions between the points on the scale have an equivalent distance between them, and the rankings assigned to the items are according to their size (Marchal, William & Whaten 2009). To evaluate the data, each answer will be given a ranking; excellent (100% satisfaction), average (50% satisfaction), and terrible (0% satisfaction). This was used to measure the level of consumer satisfaction. Challenges to Validity and Reliability Validity and reliability are the two critical factors to be considered during a sample design and data collection. Survey is a very expensive approach. Therefore it is very important to do it right in the first time. Carefully evaluating the potential challenges to validity and reliability of survey question, data and analysis is crucial. Cooper, D & Schindler, P (2006) indicated that there were four major faults of the survey instrument design are 1) the respondent error; 2) the situation error; 3) the measurer; and 4) the data collection instrument (Cooper, D. R. , & Schindler, P. S. 2006. ) At least two potential challenges for the survey should be considered. Different ethic group membership could have different answer to a same question. For example, the customers in some countries may be reluctant to select â€Å"extremely satisfied† or â€Å"extremely satisfied† in the survey questionnaire to express their satisfaction level. This could cause the external validity issues when collecting the data. A defective instrument can cause distortion in a way of too confusing and ambiguous. When the researchers design the questionnaire, they should consider the participants’ education level and comprehension capability. Leading questions, ambiguous meanings, mechanical defects are also mistakes that could cause instrument errors. For example, in the questionnaire one question is â€Å"What are the main reasons you chose IKEA for your shopping needs? † This is an open question to the customers, the outcome of the answers may not be able to quantify for data analysis. It will be better to list the possible reasons to let the customers to choose. The researchers have to carefully determine the instrument scales Steps to Minimize Challenges Our reasoning for the minimization of these potential challenges is to save the company time and money. Having a properly outlined and well prepared survey will lead to validity and reliability. Both validity and reliability are again the two critical factors to consider in the sample design and data collection processes. As stated in our previous section, we have chosen to utilize the following two challenges: ethnical differences and evaluation of the potential challenges to validity and reliability of survey question, data and analysis. Consideration for both challenges can be addressed and identified under the four major faults of the survey instrument design. In order to properly prepare the survey and minimize challenges, IKEA must act as the end user. What essentially will happen is that IKEA will see how the final output questions can be effected by multiple factors. These factors can include the following but are not limited to: age, race, background, and educational background. When looking into these factors they will help to identify potential initial faults of the survey. Finally, the questions should be compared and analyzed to avoid more simplistic issues. The following simplistic issues that could occur and IKEA should be prepared for are the following: leading questions, ambiguous meanings, mechanical defects, and comprehension. When covering all of the bases listed in the above paragraphs only then can IKEA’s final questionnaire/survey be complete. There is no way to eliminate the margin for error in any test such as a questionnaire. However when properly addressed the potential for challenges effecting data validity and reliability can be minimized. Classification of Findings Currently, IKEA’s main focus is on profit sustainability and determining if true brand loyalty or short term effects of the world’s recession have affected buying behaviors which has lead to an increase in profits. IKEA can classify the order of power using the fundamental categories; nominal, ordinal, interval and ratio. The nominal measurement scales categorize or put items in groups. The data that can be collected from a nominal scale will be definitive. For example IKEA will be able to determine regular customers from first time buyers and will be better able to analyze the data accordingly. The data reported that 8 out of 10 IKEA shoppers were returning customers. This data suggests that the economy did not have an effect on determining on where consumers were deciding to shop. With the ordinal level of measurement, it will evaluate the captured data using median and mode, with questions that have an answer choice. The data retrieved showed that for every 10 customers 9 were satisfied, which suggested that customers were returning customers because of true satisfaction and company loyalty. The interval along with ratio determines the distances between each interval on the scale are equivalent along the scale from low interval to high interval (Marchal, William & Whaten 2009). This will help to determine trend. This will happen from data being retrieved from questions like; what was your main reason for shopping at IKEA? If you could change something about your shopping experience what would it be? The ratio level is where the points on the scale have an equivalent distance between them, and the rankings assigned to the items are according to their size (Marchal, William & Whaten 2009). To evaluate the data each answer will be given a ranking; excellent (100% satisfaction), good (75% satisfaction), average (50% satisfaction), poor (25% satisfaction) and terrible (0% satisfaction). From the data collected it shows that there was 100% satisfaction 90% of the time. From this data we can conclude that customers are generally satisfied. By collecting data in an accurate and reasonably cost effective manner IKEA can determine their business success and shortcomings. This allows management to make educated decisions to continue company profitability and success.

Friday, August 16, 2019

Movie Review on 12 O’Clock High

At the outset of the film, General Savage is charged by his superior with a daunting task: improve the already dismal morale of the 918th, then fly those crews on daylight precision raids until they can’t fly any more. One of the central themes of the film is the question as to how much stress a man can really take, and how General Savage aims to push his men to that limit and beyond, if necessary. When Savage takes over the 918th, the morale is low, but the men are fiercely loyal to Col. Davenport, from whom General Savage takes command. Because he has been flying missions with the men and utilizing a participative leadership style, Davenport sees firsthand how much is being asked of them, and sympathizes with their plight. He has seen the worst of battle, and he believes far too much is being asked of his crews by his command. Because he feels this way, discipline in the ranks begins to break down, and his crews purposefully fake illness so they won’t have to fight. The â€Å"over- identification† or sympathy Davenport feels for his men makes him an ineffective leader, because he is not able to push them to complete their objectives as his command requires. His crews are loyal to him, but it is obvious they do not respect him as a leader. Recognizing a need for a structural change, General Savage enters, and he’s given a clear set of objectives and has the iron will to see them done. The change in leadership (from participative leadership to executive leadership) has led to opposition as it appears as though that iron will drives the men to seek transfers as Savage seeks to enforce discipline and accountability to form a cohesive fighting unit. It is interesting to note that at first, he appears to want to unite them against him, and he succeeds. They do all request transfers, and select a spokesman to carry out conversations between them and General Savage while the transfers are being carried out. But Savage has a larger plan; one that involves the crews seeing some kind, any kind of success on the battlefield. He buys some time with the transfers, and begins to work on producing positive results for the unit. He started with practice bombing runs with the crews to get them ready for alert status. When the time finally comes, he flies with his crews and initiates a successful bombing run on German positions. When comparing and contrasting the leadership styles of the two men who lead the 918th, there is almost no comparison. While Davenport has the unwavering loyalty of his men and most will do anything for him, they quickly show that they are only willing to go so far under his command. Perhaps they feel they can get away with a little bit more under his command because he is a sympathetic figure, which is why so many of them fake illness to get out of their bombing runs. Savage, on the other hand, has an uncompromising leadership style, and is clearly prepared to sacrifice anyone at any time in order to achieve his objectives. At first, he almost ends up losing the entire 918th, as his strategy is a gamble more than anything else. He is hoping that by bringing them together against him, that they eventually will fight for him (and fight harder at that) when they finally taste some success. This is born out by the repeated daylight bombing runs the crews are forced to undertake to in order to meet the command’s objectives; and each time they go out, they are far more successful under Savage than they ever were under Davenport. Davenport, while able to get his men to fight well for him, is never able to push his men beyond their limits, because they know he will break down and side with them when they refuse. Conversely, General Savage does not accept quitters, and confines the worst of them to one particular plane (The Leper Colony) to prove that point. In creating the Leper Colony, Davenport is instituting reverse phycology to create a change in behavior. Members of The Leper Colony were known to be some of the strongest fighters within the 918th as displayed by Gately who flew three missions with cracked vertebrae. While Savage initially was able to keep his personal feelings out of the situation he found himself in, he became increasingly drawn in with the men, and found himself beginning to identify and become out of balance just as Davenport was. The best example of this was the stowaways on the planes, and Savage’s response to them. Had he not been more emotionally involved, he would have been better able to mete out punishment, instead of largely dismissing the actions of the stowaways after the missions. In my assessment of Savage, it appears as though he will not only be unsuccessful, but end up a dismal failure in trying to rally the crews to his cause. It’s not until the end of the movie where I see the successes pile up, and Savage is vindicated through his approach to group leadership and discipline. Savage taught the 918th several things about commitment, teamwork, and success. He taught them to work as a team, be flexible in order to achieve better performance, take risks, as well as prepare for long term- effectiveness by allowing other members in the unit to carry the load at different times. Also, he did a great job in demonstrating the core tasks of change leadership: Develop and Commutate Purpose, Establish Demanding Performance Goals, Enabling Upward Communication, Forge an Emotional Bond between Employees and the Organization, and Develop Future Change Leaders. In my own experiences, I was faced with improving efficiencies in my area by 20%. Past results had yielded an improvement of 12%. After completing some line observations, I realized that we could gain 6% by not stopping the lines for breaks. This change was extremely unfavorable because the colleagues were accustomed to taking breaks with their friends. Additionally, I noticed that the standard for break time was being abused as colleagues were taking ~6 additional minutes per break as well as stopping the lines 10 minutes early at the end of the shift. I explained that if they continued to abuse the break policy as well as stopping the lines early that I would follow the disciplinary process. This change in behavior gave area an additional 7% increase inefficiencies. Finally, the reaction time from maintenance to equipment breakdown needed to be improved. I implemented a daily downtime meeting to discuss the reasons why the equipment was down. After 1 month of having daily meetings, the department saw a decrease in equipment downtime and my efficiencies went up another 10%. Throughout this process, I had colleagues requesting a transfer to different areas and I became well acquainted with Human Resources. After achieving an efficiency increase of almost 25%, the people who worked with me enjoyed being a part of a team that produced positive results and would say â€Å"she was hard to work with in the beginning, but she rewards you well in the end. In conclusion, this film is interesting in the respect that it shows two very distinct styles of leadership, and where each may fail in the course of job execution. While Davenport initially has some success, the film eloquently shows that he is only able to get so much out of his crews because of his close relationship to them. Savage, on the other hand, winds up getting more out of his cr ews than Davenport ever did, but he almost loses them at the outset of his engagement because of his almost merciless command style. So from viewing this film, we can see that success in leadership probably lies somewhere in the middle and knowing when to adjust your style is key; ultimately, we want to get the most out of the people we have to lead, without having them revolt and wreck the larger objective. Savage succeeded because he ultimately gave his crews a taste of victory and something to fight for, which ultimately characterizes and quantifies what great leaders and leadership really are.

Native Americans and Colonization Essay

Native Americans had inherited the land now called America and eventually their lives were destroyed due to European Colonization. When the Europeans arrived and settled, they changed the Native American way of life for the worst. These changes were caused by a number of factors including disease, loss of land, attempts to export religion, and laws, which violated Native American culture. Native Americans never came in contact with diseases that developed in the Old World because they were separated from Asia, Africa, and Europe when ocean levels rose following the end of the last Ice Age. Diseases like smallpox, measles, pneumonia, influenza, and malaria were unknown to the Native Americans until the Europeans brought these diseases over time to them. This triggered the largest population decline in all recorded history. Fifty percent of the Native American population had died of disease within twenty years. Soon after, Native Americans began to question their religion and doubted the ability of shaman to heal. This was the first step towards the destruction of Native cultures. The Native Americans had never experienced anything like these deadly diseases before and they came to believe that Europeans had the power to kill or give life. Many Native groups, because they were nomadic, didn’t see land as belonging to one person. The idea that someone could come in, claim a piece of land and ban them from it, caused many problems. They could no longer hunt or forage for food in places they had always done so. Fights over territories began to break out and groups who always had plenty of food, now barely had enough. Many Christian missionaries tried to force Native American people to abandon traditional religious beliefs and practices (Mayo, 33). Christian missionaries would sometimes launch attacks on Native American religious institutions when forcing them to convert to Christianity did not work. These harmful attacks destroyed not only their temples and religious artifacts, but also a huge part of their culture. Laws were introduced that protected the land and property the colonists had acquired, banned most of their religious ceremonies, and forced the children into the European educational system. The Europeans wanted to deny the Native Americans of their cultural identity, which eventually would end up wiping them out. Native Americans were deeply effected by colonization. It was extremely unfair of the Europeans to destroy Native American way of life. If the Native Americans had the weapons, like guns and disease, that the Europeans did, then maybe they could have fought for what was theirs. Europeans came to America and changed the Native Americans lives forever. This contact between the Native Americans and Europeans was called the Columbian Exchange. While both Native Americans and Europeans received advantages and disadvantages from the Columbian Exchange, Native Americans definitely suffered more while the Europeans were benefited more. It is not right that the Native Americans lived on American land all their lives and had the land as well as their culture taken away from them in a matter of only a few years. Mayo, Louise A. American Dreams and Reality: A Retelling of the American Story, Volume 1 Second Edition. Illinois: Abigail Press, 2000.

Thursday, August 15, 2019

Quality Management and Answer A.

MGC1 Principals of Management Assessment Correct Answers are in RED I Scored 64% ( 33/51 ) 1. A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer A. Outsourcing or insourcing B. Supply and demand C. Delivery of products or services D. Operations and logistics C 2. What happens when an effective value chain is created? Choose 1 answer A. Total quality management is not required. B. Profit margins are increased. C. Customized products are standardized. D. A mission statement is developed. B 3.Industry and market analysis, competitor analysis, and social analysis are examples of which step in the strategic planning process? Choose 1 answer A. Analysis of internal strengths and weaknesses B. Analysis of external opportunities and threats C. Analysis of mission, vision, and goals D. Analysis of management implementation B 4. Skilled management, positive cash flow, and well-known brands are examples of which c omponent of the SWOT analysis? Choose 1 answer A. Opportunities B. Strenghts C. Threats D. Weaknesses B 5. What denotes skills or expertise in an activity that constitutes the roots f competitiveness in an organization? Choose 1 answer A. Strategic values B. Opportunities and threats C. Products and services D. Core competencies D X 6. According to Michael Porter's competitive environment model, how can suppliers influence strategic planning? Choose 1 answer A. Suppliers can reduce the numbers of new entrants in the market. B. Suppliers can reduce the threat from substitute products. C. Suppliers can reduce manufacturing time and increase product quality. D. Supplier can reduce technological, demographic, and legal threats in the environment. X B 7.A company offers unique products in its industry to create a competitive advantage. Which type of strategy is the company using? Choose 1 answer A. Standardization B. Valorization C. Customization D. Differentiation D X 8. Happy Inc. is a leading provider of family entertainment and BCD is a broadcasting company with news, cable, and entertainment networks. Happy Inc. recently acquired BCD in hopes of boosting its primary business of family entertainment. Which type of corporate strategy is represented by Happy Inc. ‘s purchase of their distribution network? Choose 1 answer A. Horizontal benchmarking B. Vertical integrationC. Networking D. Strategic alliances X C 9. A local business has provided services to its customers for 40 years. The business's mission is â€Å"To give our customers the best service in town. † The owner of the business has had a long-standing dream to franchise the business and become the best provider of its service in the United States. What describes the owner's dream? Choose 1 answer A. Strategic management B. Strategic vision C. Strategic mission D. Strategic planning B 10. What is the first step of organizational strategic planning? Choose 1 answer A. Developing a strategic m ission B. Developing internal strengthsC. Developing operational goals D. Developing external opportunities A X 11. The introduction of statistical tools to analyze the causes of product defects is associated with which quality improvement approach? Choose 1 answer A. Flexible Process B. Six Sigma C. Quality Customization D. Customer Process X C 12. What is the principal idea of reengineering? Choose 1 answer A. To analyze system failures B. To focus on creating two-way exchanges with customers C. To improve total quality in all businesses for the benefit of producers and consumers D. To revolutionize key organizational systems and processes C 13.How many defects per million are there at Six Sigma, assuming a product or process is defect-free 99. 99966% of the time? Choose 1 answer A. Less than 6. 6 B. Less than 3. 4 C. Less than 4. 4 D. Less than 5. 3 B 14. What is the last step to Deming's 14 points of quality management? Choose 1 answer A. To evaluate options provided by manageme nt B. To break down barriers among departments C. To take action to accomplish the transformation D. To cease dependence on mass inspection C X 15. Process checklists and project audits are components of which management process? Choose 1 answer A. Quality Assurance B. Quality Control C.Quality Cooperative D. Quality Collaboration X B 16. What is the main objective of an internal quality audit? Choose 1 answer A. To determine the quality of an organization's executive management B. To measure effectiveness of an organization's quality management system C. To gauge the quality of human resources D. To assess the quality of control process failures B X 17. A company is trying to systematically improve processes by eliminating nonconformity of their products to product specifications. The company believes their continuous effort to reduce variation in their process outputs is key to their business success.Which quality process is the company utilizing? Choose 1 answer A. Six Sigma B. I SO 9000 C. Continuous processing D. Reengineering X C 18. Which concept entails all aspects of interaction a company has with its customers in both sales and service-related environments? Choose 1 answer A. Customer association organization B. Customer liaison administration C. Customer connection society D. Customer relationship management D 19. Dr. Ohmae indicates that customer, corporation, and competitors should be integrated in a strategic triangle. What does Dr. Ohmae indicate that an organization can obtain by doing this?Choose 1 answer A. Sustained competitive advantage B. Time-based competition C. Decentralization of the organization D. Coordination of mutual adjustment A 20. What designates those who take hands-on responsibility for creating innovation such as new ideas, products, or methods within an organization? Choose 1 answer A. Controller B. Pacesetter C. Intrapreneur D. Franchiser C X 21. Why is innovation an important element of entrepreneurship? Choose 1 answer A. Allows the company to meet industry benchmarks B. Creates unique and different products or services C. Buffers the impact of changes in the legal environmentD. Reduces marketing costs for the company X A X 22. Most successful entrepreneurs exhibit certain characteristics. Some entrepreneurs are open-minded, able to learn quickly, and skilled at conceptualizing. Which entrepreneurial personality trait is this? Choose 1 answer A. Competitive intelligence B. Tolerance of risk, ambiguity, and uncertainty C. Creativity, self-reliance, and ability to adapt D. Opportunity obsession X A 23. Which personality characteristics are believed to contribute to an entrepreneur's success? Choose 1 answer A. Status quo obsession B. Risk aversion C.Determination D. Motivation to delegate C 24. Why would an entrepreneurial business choose to use its own resources versus seeking outside resources in financing a business venture? Choose 1 answer A. To go public B. To spread the risk C. To maintain contr ol D. To fuel large growth C 25. Which activity should management use to encourage intrapreneurship within an organization? Choose 1 answer A. Motivate employees by giving extra time off B. Encourage employees to work on informal job assignments C. Provide employees extra training opportunities D. Allow employees to form a unionB X 26. What can managers do to encourage useful conflict during a meeting to lessen inhibition about disagreeing and make the conflict less personal? Choose 1 answer A. Involve others in collaboration B. Promote affective conflict C. Provide a devil's advocate D. Evaluate leadership style X C 27. Why is consideration of intentions important in conflict situations? Choose 1 answer A. People have habitual patterns of response to conflict situations. B. People tend to think before they act in some situations. C. Selfish intentions of people often leads to poor decision making. D.People respond based on their interpretation of others' intentions. D 28. What desc ribes dimensions of conflict-handling intentions? Choose 1 answer A. Comparativity and associativity B. Cooperativeness and assertiveness C. Collaboration and aggressiveness D. Competitiveness and acquiescence B X 29. A supervisor assigned office space to three new employees. The employees were upset by the offices they were given. The first had a large office but wanted a window, the second had a new computer but wanted room for some plants, and the third had a window but needed high-speed computing to perform the job well.Which conflict resolution technique can the supervisor use to create a win-win solution for these employees? Choose 1 answer A. Expansion of resources B. Problem solving C. Altering the human variables D. Authoritative command X B 30. A corporation is experiencing dysfunction in their work teams. The team leader plans to realign work groups based on employees' work locations, and also to alter rules and regulations in the groups and make additional changes to â⠂¬Å"shake things up a bit. † Which conflict-stimulation technique is the team leader applying? Choose 1 answer A. Knowledge managementB. Restructuring the organization C. Avoidance D. Communication B X 31. Which type of control system is being implemented when management uses prices, profit centers, and exchange relationships as a control? Choose 1 answer A. Bureaucratic control B. Market control C. Clan control D. Dynamic control X A 32. What is the fourth step of the control process which ensures that operations are adjusted to achieve planned results? Choose 1 answer A. Setting performance standards B. Taking corrective action C. Comparing performance against standards D. Measuring performance B X 33.A corporation recently disbanded its flex time schedule for employees and now requires that all employees work 9:00 a. m. to 6:00 p. m. Monday through Friday. The employees banded together in opposition of the change. What were the employees of the corporation experiencing? Cho ose 1 answer A. Apathy B. Peer pressure C. Abilene paradox D. Timing X C X 34. The manager of the human resources department at a corporation agreed to authorize one-hour lunch breaks for all employees of the organization as long as the production manager agreed to shorten the morning and afternoon breaks of all employees to 15 minutes.Which approach were the managers using to enlist cooperation for the change? Choose 1 answer A. Education and communication B. Participation and involvement C. Negotiation and reward D. Facilitation and support X D X 35. A corporation offers concrete incentives such as higher wages for cooperation with change. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer A. Participation and involvement B. Education and communication C. Negotiation and reward D. Facilitation and support X A 36. During a final job interview, the hiring manager asks candidates about age and national origin.Some of the rejected candidates susp ect they did not get the job because of their age. Which law covers this type of discrimination? Choose 1 answer A. Equal Employment Opportunity (EEO) B. Americans With Disabilities Act (ADA) C. Fair Hiring of Employees Act (FHEA) D. Employment Without Boundaries (EWB) A 37. After a major budget increase, a company finds itself in a position to hire 50 new employees. How can strategic human resource planning benefit the company in this situation? Choose 1 answer A. By initiating termination interviews to release unproductive employees B. By coordinating companywide continuing educationC. By providing annual reviews of staff performances D. By organizing staffing needs and looking for people with the right skills D 38. In the five dimensions of Hackman and Oldham's model of job design, what does autonomy describe? Choose 1 answer A. Information about job performance B. Different job activities involving several skills and talents C. Independence and discretion in making decisions D. Important and positive impact on the lives of others C 39. A store that has had a high rate of employee theft wants to use an employee selection technique to hire new employees who are less likely to steal from them.Which type of employee selection instrument is most appropriate in this situation? Choose 1 answer A. Validity test B. Reliability test C. Integrity test D. Personality test C 40. Which entities protect the rights of employees and potential employees from discrimination in the workplace? Choose 1 answer A. Equal Employment Opportunity and Affirmative Action B. Labor Management Reporting and Disclosure and Labor Management Relations C. Fair Labor Standards and Worker Adjustment and Retraining Notification D. National Labor Relations and Labor Management Relations A X 41.During an international executive meeting, an executive used a word that did not translate into English. What type of cross-cultural communication barrier is this? Choose 1 answer A. Barrier caused by word association B. Barrier caused by tone differences C. Barrier caused by differences among perceptions D. Barrier caused by semantics X C 42. A younger employee becomes irritated by the sound of an older employee's voice and finds it difficult to work on projects with the older employee. This has caused conflict in the department. What is the source of conflict between the older and younger employees?Choose 1 answer A. Differing values B. Personal variables C. Communication D. Structure B 43. In which situation does religious preference inappropriately affect decision making? Choose 1 answer A. A member of a particular religion starts a business that benefits members of the religion in the area. B. Management provides two religious holidays per year for every employee regardless of religious affiliation. C. A publicly-held company has a policy limiting financial donations to one religious group. D. Management approves a religious endorsement that makes claims the company supports. C X 44.A visually-impaired person has been hired to work in the human resources department of a small company. Which workplace accommodations would be reasonable in this situation? Choose 1 answer A. The company will provide an interpreter for all face-to-face interviews. B. The company will purchase a large computer screen and a Braille keyboard. C. The company will hire a person to read all documents for the visually-impaired person. D. The company will purchase a Braille reader and convert company documents to Braille. X C 45. What is a common component of effective diversity training programs? Choose 1 answerA. Building awareness B. Revealing concerns C. Identifying informal networks D. Completing a skills inventory A X 46. When selecting an organizational structure, which key elements should be considered? Choose 1 answer A. Diversity and dynamics B. Economics and ethics C. Job specification and segmentation D. Differentiation and integration X A 47. What is the best way to succe ed in a matrix organizational structure? Choose 1 answer A. Centralized decision making B. Collaboration C. Unity of command D. Top-down communication B 48. What is a reason to create a boundaryless organizational structure?Choose 1 answer A. To make information available as needed B. To limit the amount of collaboration C. To differentiate position titles D. To allow for the delegation of tasks A X 49. Four small, independent organizations, each with its own type of expertise, plan to work together for six months for the sole purpose of developing a new product that will help each of them improve their ability to compete with larger organizations. Which type of organization does their relationship characterize? Choose 1 answer A. Matrix organization B. Functional organization C. Bureaucratic organizationD. Virtual organization X B X 50. Which formal structure allows job holders to have broad responsibilities, accommodates decentralized and informal decision making, and values exper tise? Choose 1 answer A. Modern B. Flexible C. Organic D. Mechanistic X B 51. One manager is responsible for all functional areas allowing the company to sell Product A, and another manager is responsible for all functional areas that allow the company to sell Product B. Which type of design does this corporation use? Choose 1 answer A. Network B. Horizontal C. Divisional D. Virtual C